Recreation Front Desk Admin

City-of-Lake-Forest,-Il; Lake Forest (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

The Lake Forest Recreation Department is seeking a Customer Service Representative to handle front-desk duties, process registrations for programs, and answer questions about services. The role requires handling customers in person, by phone, and via email with strong computer skills and teamwork.

Work hours are Monday–Friday, 8:30am–12:30pm or 12:30pm–5:00pm. Additional hours for events may be available; open until filled. Salary is $19.00 per hour, DOQ.

Qualifications

• Front-facing duties experience preferred.
• Ability to multi-task and work in a team.
• Good computer skills and familiarity with basic registration systems.

Responsibilities

• Process registrations for Recreation programs, classes or events.
• Answer general questions about recreation programs and services.
• Handle interactions with customers by phone, in person, and via email.
• Opportunity to pick up additional hours for events when available.

Skills

Customer service

Multi-tasking

Computer skills

Teamwork

Tools

Email software

Job description

The Lake Forest Recreation Department is looking for individuals to work at the department’s registration office, Monday - Friday from 8:30am - 12:30 or 12:30 - 5:00pm.

The Customer Service Representative is responsible for handling an array of front-facing duties including processing registration for Recreation programs, classes or events and answering general questions about recreation programs and services. The employee will handle interactions with customers over the phone, in person, and/or via email.Candidates must have the ability to multi-task, possess good computer skills and be able to work in a team environment.

Opportunities for additional hours to fill in or work a variety of different Recreation Department events are possible.

Open until filled

Salary: $19.00/hour DOQ

An Equal Opportunity Employer