Recreation & ITT Assistant — On-Base Customer & Ticket Specialist

Navy Region Hawaii Fleet and Family Readiness (FFR); Honolulu (HI); On-site; USD 42,000 - 62,000; Full time

Job summary

Navy Region Hawaii Fleet and Family Readiness (FFR) ITT Facilities seeks a friendly customer service specialist to assist patrons with information, ticket sales, and program registrations.

Responsibilities include processing transactions via POS, maintaining inventory, supporting event planning, and ensuring accurate records. The role emphasizes teamwork, safety, and adherence to NAVMED sanitation and EEO policies.

Qualifications

• Experience in customer service and recreation activities.
• Knowledge of POS, tickets, and rental items.
• Ability to plan and execute events and workshops.

Responsibilities

• Provide customer service and information on community recreation programs.
• Handle ticket sales, retail and rental items using POS.
• Maintain and reconcile daily sales and DAR reports.
• Assist with event registrations and class sign-ups.
• Inventory equipment and supplies and manage checkout/return.
• Support planning and execution of MWR programs and events.
• Coordinate outreach and partnerships to promote programs.

Skills

Customer service

Cash handling / POS

Event planning

Public outreach

Education

Associate Degree in Recreation, Marketing or closely related field

Tools

POS system

Inventory software

Job description

Navy Region Hawaii Fleet and Family Readiness (FFR) ITT Facilities seeks a friendly customer service specialist to assist patrons with information, ticket sales, and program registrations.

Responsibilities include processing transactions via POS, maintaining inventory, supporting event planning, and ensuring accurate records. The role emphasizes teamwork, safety, and adherence to NAVMED sanitation and EEO policies.