On-Base Community Recreation Specialist

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR); Newport News (VA); On-site; USD 38,000 - 54,000; Full time

Job summary

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR) in Newport News, VA seeks a Recreation Support Specialist to assist with a wide range of MWR programs and events on base. You will handle reservations, customer inquiries, payments, and daily DAR reporting, while supporting outreach and staff coordination.

The role emphasizes organized event planning, strong customer service, and diligent management of equipment and inventory to ensure quality leisure experiences for patrons and families

Qualifications

• Combination of experience related to customer service and or recreation activity based functions.
• Ability to organize, plan, administer special events and entertainment activities.
• Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
• Knowledge of the goals, principles and procedures used in organizing leisure time activities.
• Knowledge of Navy MWR mission and Community Recreation activities and their suitability for individuals, groups, ages and interests.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Strong customer service skills and ability to maintain records and data for reports.

Responsibilities

• Provides customer service and information for Community Recreation programs and activities.
• Collects fees, handles tickets, retail and rental items using POS systems.
• Accounts for daily sales transactions and completes a DAR at shift end.
• Assists with internet registrations and event registrations.
• Checks in/out equipment, collects rental fees, inventories items, and conducts inspections.
• Notifies supervisor of damage or loss and ensures proper forms are completed.
• Maintains inventory controls and equipment for accountability.
• Supports planning and execution of workshops, clinics and events in leisure activities.
• Promotes and coordinates day trips and recreational experiences.
• Performs administrative duties and maintains program data and reports.
• Assists with recruitment, training and scheduling of staff and supports outreach.

Skills

Customer service

Recreation activities

Event planning

Written communications

Data management

Computer literacy

POS systems

Tools

POS systems

Office software

Print production

Job description

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR) in Newport News, VA seeks a Recreation Support Specialist to assist with a wide range of MWR programs and events on base. You will handle reservations, customer inquiries, payments, and daily DAR reporting, while supporting outreach and staff coordination.

The role emphasizes organized event planning, strong customer service, and diligent management of equipment and inventory to ensure quality leisure experiences for patrons and families