Recreation Center Operations & Guest Services

The Centers, Inc.; Birmingham (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

The Centers, Inc. is seeking a dedicated individual for a role that involves greeting members and ensuring facility policies are enforced. Responsibilities include monitoring cleanliness, conducting tours, and assisting in administrative tasks.

Ideal candidates should have strong customer service skills and the ability to handle conflicts effectively. CPR certification is a requirement, and applicants should be prepared for a fast-paced work environment.

Qualifications

• Ability to enforce policies and handle conflict.
• Strong customer service skills and basic computer proficiency.
• Ability to handle several tasks at once with frequent interruptions.
• Certification in CPR/AED/FA through the American Red Cross required.

Responsibilities

• Greet members and guests, ensuring proper identification.
• Communicate policies regarding access control, sales, and registrations.
• Conduct tours for current and prospective members.
• Monitor cleanliness of the facility and report maintenance issues.
• Attend staff meetings and trainings regularly.

Skills

Customer service skills

Basic computer proficiency

Ability to enforce policies

Conflict resolution skills

Job description

The Centers, Inc. is seeking a dedicated individual for a role that involves greeting members and ensuring facility policies are enforced. Responsibilities include monitoring cleanliness, conducting tours, and assisting in administrative tasks.

Ideal candidates should have strong customer service skills and the ability to handle conflicts effectively. CPR certification is a requirement, and applicants should be prepared for a fast-paced work environment.