Recreation Center Operations Manager

CENTERS, LLC; West Haven (CT); On-site; USD 20,664 - 30,307; Full time

Job summary

CENTERS, LLC is seeking a front-line staff member to support the Beckerman Recreation Center in West Haven, CT. The role focuses on welcoming guests, processing memberships, handling transactions, and assisting with program operations.

The position requires dependable attendance, flexible hours, and strong teamwork and customer service abilities. Training for CPR/First Aid may be provided; the environment emphasizes a safe, inclusive, and responsive service culture.

Qualifications

• Dependability to arrive on time and be prepared for assigned shifts.
• Ability to work flexible hours.
• Ability to provide exceptional customer service.
• Willingness and ability to enforce policies.
• Ability to complete several tasks at once with frequent interruption.
• Ability to demonstrate critical thinking and resilience when needed.
• Ability to demonstrate leadership when needed.
• Ability to work independently and as part of a team.
• Ability to work in a diverse and inclusive environment.
• Ability to accept constructive feedback from supervisors and staff.

Responsibilities

• Oversee the on-site operations of the Beckerman Recreation Center.
• Supervise and lead on-site staff members.
• Utilize critical thinking to resolve issues and support fellow staff.
• Communicate with professional staff during non-business hours as needed.
• Assist in membership and administrative operations and projects.
• Process memberships, sales, equipment rentals, and other transactions.
• Complete cleaning duties including PPE compliance.
• Assist in daily opening/closing of the facility.
• Complete administrative tasks and projects as required.

Skills

Dependability

Flexible hours

Customer service

Policy enforcement

Multitasking

Critical thinking

Leadership

Teamwork

Diversity & inclusion

Feedback receptiveness

Tools

Membership software

Computer skills

Job description

CENTERS, LLC is seeking a front-line staff member to support the Beckerman Recreation Center in West Haven, CT. The role focuses on welcoming guests, processing memberships, handling transactions, and assisting with program operations.

The position requires dependable attendance, flexible hours, and strong teamwork and customer service abilities. Training for CPR/First Aid may be provided; the environment emphasizes a safe, inclusive, and responsive service culture.