- Routinely runs front desk operations;
- Processes registration and payments for class enrollment, facility memberships and renewals, park and facility rentals and reservations;
- Ensures the safety of users, staff, and equipment;
- Monitors patrons to ensure that facility rules are being adhered to;
- Maintains cleanliness of facility, including all equipment, weight rooms, courts, pavilion and community rooms;
- Sets up, maintains, and dismantles equipment according to the schedule of activities;
- Answers questions in person and on the telephone to assist the general public;
- Assists in the organization of events and activities;
- Provides tours for prospective members;
- Processes reservations for pavilion and community rooms;
- Helps maintain attendance records on a daily, weekly, and monthly basis for classes, meetings, and facility use;
- Processes babysitting reservations;
- Prepares reports and maintains logs and records as necessary;
- Enforces facility rules and regulations;
- Establishes and maintains positive public relations;
- Works varying shifts including mornings, evenings, weekends and holidays, when needed;
- Works special events during non-routine hours, as needed;
- Performs such other related duties as may be assigned.
Minimum Requirements:
Currently in High School, High School Diploma or the equivalent;
Possession of a current CPR and First Aid certificate or the ability to obtain certification within three (3) months of hire.
Knowledge, Skills and Abilities:
Knowledge of:
- Basic customer service techniques;
- The general purpose and operation of a recreational facility; and
- Personnel policies and procedures.
Skill/Ability to:
- Understand and enforce facility rules;
- Work well with the public; handle cash and balance a cash drawer;
- Demonstrate proficiency in oral and written communication; and
- Maintain a good working relationship with supervisors and fellow employees.