REC Center Front Desk & Member Services Specialist

City of St Joseph; Saint Joseph (MO); On-site; USD 31,000 - 35,000; Full time

Job summary

City of St. Joseph REC Center is seeking a front desk/clerical assistant to provide excellent customer service and support operations at the REC Center.

The role handles membership verification, entry access, cashiering, and routine clerical tasks, with occasional concession help and event scheduling. A high school diploma is required, with First Aid/CPR/AED training preferred, and a background check is mandatory.

Qualifications

• High school diploma or equivalent.
• One or more years of experience or a combination of education and work experience.
• First Aid/CPR/AED certification preferred.
• Drug screening and criminal background check required.
• Valid driver’s license preferred.

Responsibilities

• Greets patrons and provides exceptional customer service.
• Answers calls and provides general center information.
• Verifies membership and provides entry to fitness area.
• Issues one-day passes and performs cashiering duties.
• Performs general clerical duties for the REC Center.
• Assists in concession areas and daily reports/deposits.
• Schedules facility rentals and events.
• Tracks memberships, classes and walking track patrons.

Skills

Telephone etiquette

Detailed record keeping

Money handling

Effective communication

Customer service

Education

High school diploma or equivalent

First Aid/CPR/AED training preferred

Tools

Office software

Copier/Scanner

Job description

City of St. Joseph REC Center is seeking a front desk/clerical assistant to provide excellent customer service and support operations at the REC Center.

The role handles membership verification, entry access, cashiering, and routine clerical tasks, with occasional concession help and event scheduling. A high school diploma is required, with First Aid/CPR/AED training preferred, and a background check is mandatory.