Recreation Center Office Supervisor | Lead Front Desk Team

City of Virginia Beach; Virginia Beach (VA); On-site; USD 47,000 - 73,000; Full time

Benefits offered by this job

Annual Leave and Sick Leave

Medical, Dental, Vision, and Rx

Legal and Identity Theft Protection

VRS Hybrid Retirement Plan & BasicLife

COV457 Deferred Compensation

Basic Life Insurance

Optional Life Insurance

Wellness Programs

Employee Assistance Program / Work‑Lif

Paid Maternity/Paternity/Parental Care

Job summary

City of Virginia Beach Parks & Recreation seeks an Office Supervisor to lead the Member Services Unit, ensuring strong customer service and efficient center operations. The role involves supervising staff, handling scheduling, and coordinating with various teams to maintain a positive work environment within the recreation center.

The position requires strong administrative skills, experience with ActiveNet/Oracle/WorkDay, and a flexible schedule including early mornings, evenings, weekends, and

Qualifications

• High school diploma or GED plus five years of related administrative experience.
• Able to work evenings, weekends, holidays, and overtime as required.
• Must have a current and valid driver’s license.

Responsibilities

• Oversee the front desk operations in a public recreation center.
• Supervise multiple full- and part-time team members.
• Collaborate with teams to provide a positive, healthy work environment.
• Respond to operational needs including medical emergencies and maintenance issues.
• Enter and maintain information in ActiveNet and other databases.
• Prepare written correspondence and record meeting minutes.
• Audit payroll and generate financial and statistical reports.
• Utilize Power BI for data-driven decisions and trends analysis.

Skills

Office Administration

Office Equipment

Office Management

Office Operations

Office Procedures

Supervision

Education

High school diploma or GED

Tools

ActiveNet

Oracle Financial Cloud

WorkDay

Power BI

VBTime

Job description

City of Virginia Beach Parks & Recreation seeks an Office Supervisor to lead the Member Services Unit, ensuring strong customer service and efficient center operations. The role involves supervising staff, handling scheduling, and coordinating with various teams to maintain a positive work environment within the recreation center.

The position requires strong administrative skills, experience with ActiveNet/Oracle/WorkDay, and a flexible schedule including early mornings, evenings, weekends, and