Recreation Administrative Lead - Public Service & Impact

City of Durham; Durham (NC); On-site; USD 53,000 - 61,000; Full time

Job summary

City of Durham is seeking an administrative support professional to join Edison Johnson Recreation Center, overseeing front desk operations, registrations, and clerical tasks to support daily recreation programs.

Ideal candidates will have a High School Diploma, at least three years of clerical experience, strong organizational and communication skills, and the ability to work as part of a team in a busy public-service environment.

Qualifications

• High School Diploma or equivalent required.
• At least three years of related clerical/administrative support experience.
• Strong communication and organizational skills.

Responsibilities

• Lead front desk staff, assist customers with registration and check-ins.
• Develop knowledge of recreation software systems and train others.
• Maintain site records and respond to information requests.
• Assist with staff scheduling, program scheduling, communications, and waitlist coordination.
• Address escalated customer issues and refer as needed.
• Assist with hiring by scheduling interviews and compiling documentation.
• Process transactions including refunds and financial documents.
• Enter data for reports, databases, and payroll.
• Monitor transactions and conduct research as required.
• Prepare documents, reports, and presentations; provide general admin support.
• Receive, process and route calls; may dispatch service calls.
• Update web pages.
• Open, log and distribute mail.

Skills

Customer assistance

Record keeping

Communication

Task management

Teamwork

Education

High School Diploma or equivalent

Tools

Recreation software systems

Job description

City of Durham is seeking an administrative support professional to join Edison Johnson Recreation Center, overseeing front desk operations, registrations, and clerical tasks to support daily recreation programs.

Ideal candidates will have a High School Diploma, at least three years of clerical experience, strong organizational and communication skills, and the ability to work as part of a team in a busy public-service environment.