Recovery Hub Operations Coordinator

Promise Resource Network Inc.; Charlotte (NC); On-site; USD 25,000 - 29,000; Part time

Job summary

Promise Resource Network is seeking a part-time Recovery Hub Office Coordinator in Charlotte, NC. You will provide day-to-day operational coordination, administrative support, scheduling, and records management to ensure the Hub runs smoothly and safely in alignment with our mission.

You’ll welcome participants and visitors, manage office systems, handle communications, and assist with program materials while upholding a trauma-informed, peer-centered environment.

Qualifications

• Experience in office management or administrative coordination.
• Strong organizational and time management skills in a fast-paced environment.
• Professionalism, discretion, and ability to handle confidential information.
• Excellent communication with staff, participants, partners, and community members.
• Ability to work independently and also collaborate with the Hub Manager and teams.
• Proficiency in Microsoft Office and willingness to learn other systems.

Responsibilities

• Coordinate daily office operations to keep the space organized, welcoming, well-supplied, and responsive.
• Provide administrative support including scheduling, correspondence, meeting prep, documentation, and task follow-up.
• Serve as primary admin contact for the Recovery Hub, ensuring clear communication with staff, participants, vendors, and stakeholders.
• Maintain office files, records, and confidential systems with accuracy and timeliness.
• Support scheduling and logistics for Hub activities, meetings, trainings, events, and programs.
• Monitor equipment and facility needs; coordinate with vendors or internal teams as needed.
• Assist onboarding logistics, staff schedules, timesheet reminders, purchases, and expense documentation.
• Prepare basic reports, communications, flyers, meeting notes, and other materials.
• Promote a respectful, trauma-informed, peer-centered, recovery-oriented environment.
• Support special projects and operational improvements as directed by leadership.

Skills

Office management

Administrative coordination

Communication

Time management

Discretion

Detail-oriented

Independent work

Team collaboration

Tools

Canva

Case Management Software

Microsoft Excel

Microsoft Word

Microsoft Outlook

Electronic Health Records

Job description

Promise Resource Network is seeking a part-time Recovery Hub Office Coordinator in Charlotte, NC. You will provide day-to-day operational coordination, administrative support, scheduling, and records management to ensure the Hub runs smoothly and safely in alignment with our mission.

You’ll welcome participants and visitors, manage office systems, handle communications, and assist with program materials while upholding a trauma-informed, peer-centered environment.