Behavioral Health Technician - Recovery Support & Care Coordination

Daymark Recovery Service; Charlotte (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services, Inc. in Charlotte, NC seeks a dedicated para-professional to support individuals with mental health and substance use needs. You will conduct interviews, gather records, and assist with SSI/SSDI applications under BHUC's 24-hour urgent care framework.

You will coordinate with social workers, doctors, and community partners, help prepare SOAR medical summaries, and accompany clients to appointments, while maintaining compassionate, recovery-focused service.

Qualifications

• Para Professional staff must have life experience with recovery and a high school diploma or GED.
• AP role requires high school diploma and at least one year of relevant experience or a Bachelor's degree with no experience.
• Tech II requires bachelor's degree in social work, counseling or related Human Services field.
• Peer Support certification is required for Peer Support positions.

Responsibilities

• Work with referral sources to identify applicants through meetings, outreach, and referrals.
• Complete SSI/SSDI interviews and gather information to complete applications.
• Gather medical records and write SOAR Medical Summary Reports.
• Accompany individuals to Social Security Administration appointments.
• Coordinate visits to doctors, psychiatrists, and other specialists for evidence.
• Coordinate case management services with partners and provide related support.
• Assist the team with administrative tasks as needed.

Skills

Interpersonal skills

Communication

Prioritization

Team collaboration

Empathy

Education

High school diploma or GED

Bachelor’s degree in social work / human services

Peer Support Certification

Job description

Daymark Recovery Services, Inc. in Charlotte, NC seeks a dedicated para-professional to support individuals with mental health and substance use needs. You will conduct interviews, gather records, and assist with SSI/SSDI applications under BHUC's 24-hour urgent care framework.

You will coordinate with social workers, doctors, and community partners, help prepare SOAR medical summaries, and accompany clients to appointments, while maintaining compassionate, recovery-focused service.