Recovery Center Front Desk Specialist – Admin & Member Support

Avenues Recovery; Norfolk (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401K match

Medical Insurance

Dental

Vision

Accident Insurance

Critical Illness

Hospital Indemnity

Short-Term Disability

Long-Term Disability

Employer-Paid Life/AD&D

LTC Insurance

Legal Coverage

Pet Insurance

Identity Theft Protection

EAP

FSA Medical

DCF

HRSA Student Loan Repayment

Job summary

Avenues Recovery Center in Norfolk, VA is hiring a receptionist for our inpatient detox and residential facility. You will handle clerical tasks, manage phones, and shipping, while maintaining a welcoming, organized front desk.

The role emphasizes confidentiality, strong communication, organization, and multitasking; a HS diploma is preferred, 1 year in treatment preferred, and sobriety if in recovery. Benefits include a comprehensive package.

Qualifications

• HS diploma or GED preferred.
• At least 1 year experience in treatment industry preferred.
• If in recovery, a minimum one-year sobriety is required.
• Strong communication, organization, and multitasking abilities.
• Ability to maintain confidentiality and accountability.

Responsibilities

• Perform standard clerical duties (mail, emailing, filing, photocopying).
• Monitor phones and voicemail; route calls and messages.
• Handle incoming/outgoing mail and UPS/Amazon shipments.
• Maintain reception area inventory and cleanliness; restock supplies.
• Maintain pharmacy copay log and record payments.
• Perform errands and other duties as assigned.

Skills

Communication

Organization

Multitasking

Confidentiality

Customer service

Education

High School Diploma/GED

Job description

Avenues Recovery Center in Norfolk, VA is hiring a receptionist for our inpatient detox and residential facility. You will handle clerical tasks, manage phones, and shipping, while maintaining a welcoming, organized front desk.

The role emphasizes confidentiality, strong communication, organization, and multitasking; a HS diploma is preferred, 1 year in treatment preferred, and sobriety if in recovery. Benefits include a comprehensive package.