Recovery Care Navigator — Case Management & Support

Volunteers-of-America; Sheridan (WY); On-site; USD 38,000 - 52,000; Full time

Job summary

Volunteers of America Northern Rockies is seeking a patient navigator to coordinate case management, connect clients with services, and support recovery plans across housing, medical, employment, and education sectors.

You will collaborate with clinicians and staff to empower clients and facilitate aftercare and community referrals. The role requires strong communication, problem-solving, and HIPAA knowledge, with a focus on confidentiality in a behavioral health setting in Sheridan, WY.

Qualifications

• Demonstrated working knowledge of community services and eligibility programs.
• Experience in case management, advocacy, and problem-solving.
• Knowledge of HIPAA and client confidentiality requirements.

Responsibilities

• Meets assigned clients within first week and tracks progress.
• Coordinates care, referrals, and service delivery across domains.
• Facilitates groups and supports discharge planning.
• Maintains liaison with community agencies and referents.

Skills

Case management

Communication

Problem-solving

Empathy

Organizational skills

Education

Associate's degree

High school diploma + training

Tools

Microsoft Office Suite

Job description

Volunteers of America Northern Rockies is seeking a patient navigator to coordinate case management, connect clients with services, and support recovery plans across housing, medical, employment, and education sectors.

You will collaborate with clinicians and staff to empower clients and facilitate aftercare and community referrals. The role requires strong communication, problem-solving, and HIPAA knowledge, with a focus on confidentiality in a behavioral health setting in Sheridan, WY.