Records Technician – Child Welfare & Abuse Intake

State of Florida; Miami (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

The State of Florida is seeking a Records Technician-LW to receive and review abuse reports, coordinate with state information systems, and assign cases to investigators. The role supports the Family Safety Unit through clerical duties and case tracking, requiring initiative and reliable judgement.

The incumbent will maintain intake records, rotate case logs, archive files, and ensure timely updates to supervisory staff and investigators in FSFN and related systems.

Responsibilities

• Receives, reviews, and assigns abuse reports from the Florida Abuse Hotline; coordinates with FAHIS, CIS, FSFN systems; prepares intake case records for CPI and assigns cases in FSFN.
• Maintains case rotation and logs; archives files; provides clerical support to the Family Safety Unit; operates with initiative and sound judgement.

Job description

The State of Florida is seeking a Records Technician-LW to receive and review abuse reports, coordinate with state information systems, and assign cases to investigators. The role supports the Family Safety Unit through clerical duties and case tracking, requiring initiative and reliable judgement.

The incumbent will maintain intake records, rotate case logs, archive files, and ensure timely updates to supervisory staff and investigators in FSFN and related systems.