Records Technician – Abuse Reports Coordinator

State of Florida; Tampa (FL); On-site; USD 32,000 - 43,000; Full time

Job summary

The State of Florida, Department of Children and Families in Tampa, FL, seeks a Records Technician (Career Service) to process abuse reports from the Hotline, coordinate with FAHIS/CIS/FSFN, and assign cases to CPI staff. The role supports a multi-function Family Safety Unit in a 8:00 am–5:00 pm weekday schedule.

Requirements include a high school diploma, Microsoft Office proficiency, and clerical experience; some foreign language skills may be considered in the selection process.

Qualifications

• High School Diploma or equivalent.
• Microsoft Office Suite experience.
• Two years of clerical experience preferred.
• Must be able to work occasional weekends and holidays.
• Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered.

Responsibilities

• Receive, review and assign abuse reports from the Florida Abuse Hotline.
• Follow up with supervisory personnel to ensure awareness of investigations and staff assignments.
• Print and review abuse reports, coordinate with FAHIS, CIS and FSFN.
• Prepare intake case records for CPI and assign cases in FSFN.
• Archive case files and maintain logs.

Skills

Clerical experience

Microsoft Office Suite

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The State of Florida, Department of Children and Families in Tampa, FL, seeks a Records Technician (Career Service) to process abuse reports from the Hotline, coordinate with FAHIS/CIS/FSFN, and assign cases to CPI staff. The role supports a multi-function Family Safety Unit in a 8:00 am–5:00 pm weekday schedule.

Requirements include a high school diploma, Microsoft Office proficiency, and clerical experience; some foreign language skills may be considered in the selection process.