Records & Registration Specialist – Telework Eligible

Towson University; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Telework after 90 days

Job summary

Towson University in Baltimore, MD seeks an administrative Records & Registration Specialist to support students, faculty and staff at the Registrar’s Service Center. You will answer inquiries, process transcripts, review records in PeopleSoft and coordinate with the technology team to resolve issues.

The role requires a High School Diploma or GED and at least three years of administrative experience. Strong communication, organization and data entry skills are essential; familiarity with office

Qualifications

• Proven experience providing administrative support.
• Ability to communicate effectively orally and in writing.
• Familiarity with office software and data entry processes.

Responsibilities

• Provide customer service at Registrar’s Service Center counter to students, faculty and campus community.
• Answer PeopleSoft inquiries and respond to emails in the Records and Registration queue; manage calls and online chats.
• Review and convert student records and transcripts from legacy systems into PeopleSoft and other databases; coordinate with tech team to resolve issues.

Skills

Administrative support

Education

High School Diploma or GED

Tools

PeopleSoft

Perceptive Content/ImageNow

Parchment

LibraryH3lp

Job description

Towson University in Baltimore, MD seeks an administrative Records & Registration Specialist to support students, faculty and staff at the Registrar’s Service Center. You will answer inquiries, process transcripts, review records in PeopleSoft and coordinate with the technology team to resolve issues.

The role requires a High School Diploma or GED and at least three years of administrative experience. Strong communication, organization and data entry skills are essential; familiarity with office