Records Office Specialist – Temporary

Whosonthemove; Spartanburg (SC); On-site; USD 20,457 - 29,136; Full time

Job summary

Whosonthemove seeks a Records Office Specialist to manage data entry, student records, and veterans’ benefits at the University of South Carolina Upstate. The role requires a high school diploma or GED along with two years of experience, or a bachelor’s degree, with proficiency in Banner and other technologies.

Candidates must ensure compliance with FERPA and provide support for student services. The position offers a salary of US$18.00 per hour based on education and experience.

Qualifications

• High school diploma or GED with two years’ experience or bachelor’s degree.
• Successful background check is required.
• Work experience in higher education or school setting preferred.

Responsibilities

• Support data management and data entry for student records.
• Assist with veteran benefits certification and compliance support.
• Manage enrollment records and integrate digital records for audits.
• Maintain accurate communications and student records in compliance with guidelines.

Skills

Data entry

FERPA guidelines

Technical proficiency in Word, Outlook, Banner

Communication skills

Education

High school diploma or GED, or bachelor's degree

Tools

Banner

Job description

Records Office Specialist – Temporary
University of South Carolina Upstate
TMP00921PO26
Spartanburg, SC

The Records Office Specialist will support data management, data entry, student records and veterans.

Academic Scheduling & Registration Management

• Assist the Schedule Coordinator with the development (data entry) of the undergraduate and graduate course schedules across all USC Upstate academic sites.
• Enter change of major and minor requests in Banner.

Veteran Benefits Certification & Compliance

• Assist the Veterans Coordinator with managing enrollment records and integrating digital records for audits and monitoring regulatory changes. Manage beneficiaries’ course schedule changes (add, drops/withdrawals, course modality changes). Run concise student schedules and related VA weekly reports.
• Complete required training: certify veteran and military affiliated students for federal VA tuition benefits.

Special Enrollment & Academic Contract Processing

• Create and register students for independent studies, internships/field studies, one time courses, and non scheduled sections.
• Assist with Citizenship verifications processing.
• Assist with registration for dual enrollment, Scholars Academy, and Teacher Cadets.

Records Integrity, Data Management & Compliance Support

• Maintain accurate communications and student records in compliance with FERPA, USC System, state, and federal guidelines.
• Provide communications support to students, faculty, and administrator inquiries.
• Assist with transcript/verification/record services as needed. Check and reply to records office email account.
• Other duties as assigned by supervisor.

Minimum Qualifications

• High school diploma or GED with two years’ experience or bachelor’s degree.
• Successful background check is required.

Preferred Qualifications

• Work experience in higher education or school setting.
• Banner experience.

Knowledge/Skills/Abilities

Ability to appropriately apply FERPA, USC System, state, and federal guidelines. Concurrent tasks, reading, typing, decision making, data entry, handle confidential information. Proficient in use of technology such as Word and Microsoft Outlook and Banner.

Salary

US$18.00 per hour based on education and experience.

Equity Statement

The University of South Carolina is an affirmative action/equal opportunity institution. Women, minorities, protected veterans, and individuals with disabilities are encouraged to apply.