Grades Coordinator

University of South Carolina; Columbia (SC); On-site; USD 37,000 - 45,000; Full time

Job summary

University of South Carolina in Columbia seeks a Grades Coordinator in the Enrollment Management division. The role processes grade forgiveness requests and assists with final grades, grade forms, and related documents.

You will interpret academic policies for students, staff, and faculty, ensuring accurate and timely grade processing. The position requires a bachelor’s degree in a related field and preferred experience in a registrar’s office or Banner systems.

Qualifications

• Requires a bachelor’s degree in a job related field and no prior work experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
• Experience in a registrar’s office or student services and knowledge of USC academic policies is preferred.
• Experience with grading systems and student records; Banner Student is highly desirable.

Responsibilities

• Process final grades and grade forgiveness requests.
• Handle grade forms, including changes, makeup forms, hardship withdrawals, registration exceptions, and exam credits.
• Interpret policies and explain them to students, staff, and faculty.
• Assist with monitoring registrar operations and answer inquiries.
• Support with grading procedures and online submission of final grades using Banner.

Skills

Communication skills

Customer service

Data entry

Word processing

Education

Bachelor’s degree in a related field

Tools

Banner Student

Job description

Posting Number

STA00580PO26

Job Family

Student Administrative Services

Job Function

Registrar's Office

USC Market Title

Student Services Program Coordinator

Link to USC Market Title

https://uscjobs.sc.edu/titles/133966

Job Level

P0 - Professional

Business Title (Internal Title)

Grades Coordinator

Campus

Columbia

Work County

Richland

College/Division

Enrollment Management

Department

EM Office of the Registrar

State Pay Range

G05

USC Market Range

MRB - $36,608 $44,845 $53,082

Anticipated Hiring Range

$36,608 - $44,845

Part/Full Time

Full Time

Hours per Week

37.5

Work Schedule

• Typical work schedule is Monday through Friday from 8:30 AM to 5:00 PM.
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis

12 months

Job Search Category

Administrative

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Advertised Job Summary

Responsible for processing requests for grade forgiveness in accordance with University policy. Assists with processing of final grades. Processes grade forms, including grade changes, makeup forms, hardship withdrawals, registration exception forms, exam/exempt credit, grades communications, and grades reporting. Interprets and articulates academic, institutional, campus, and departmental policies and procedures to current and former students, staff, faculty, and other constituents.

Job Related Minimum Required Education and Experience

• Requires a bachelor’s degree in a job related field and no prior work experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Preferred Qualifications

• Experience in a registrar’s office or student services as well as working knowledge of USC academic policies and procedures.
• Experience with grading systems and student records, and Banner Student is highly desirable.

Knowledge/Skills/Abilities

• Excellent oral and written communication skills.
• Knowledge of client/customer service principles preferred.
• Excellent keyboarding, data entry, and word processing skills.

Job Duty

Assists with processing of final grades. Also, process grade forms, including grade changes, makeup forms, hardship withdrawals, registration exception forms, and exam/exempt credit. Identifies and resolves issues with forms received.

Essential Function

Yes

Percentage of Time

20

Job Duty

Assists with monitoring and responding to the Grades resource account, responds to inquiries received via Teams chat.

Essential Function

Yes

Percentage of Time

20

Job Duty

Assists with other duties as directed by Senior Associate/University Registrar, which may include commencement activities.

Essential Function

Yes

Percentage of Time

5

Job Duty

Provides assistance with campus registrars/records staff and dean’s offices with grading procedures, including online submission of final grades using Banner. Assists students with resolving grading and registration issues. Interprets and articulates academic, institutional, campus, and departmental policies and procedures to current and former students, staff, faculty, and other constituents.

Essential Function

Yes

Percentage of Time

15

Job Duty

Responsible for processing requests for grade forgiveness in accordance with University policy.

Essential Function

Yes

Percentage of Time

40

Safety Sensitive or Security Sensitive

No

Hazardous weather category

Non-Essential

Number of Vacancies

1

Desired Start Date

09/01/2026

Job Open Date

07/31/2026

Job Close Date

09/14/2026

Open Until Filled

No

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending on a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by September 14, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Quicklink for Posting

https://uscjobs.sc.edu/postings/210778

EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.