Records & Information Coordinator

Metra; Chicago (IL); On-site; USD 61,000 - 91,000; Full time

Job summary

Metra is seeking a Records Coordinator in the Real Estate division to oversee records retention, imaging, and off-site storage. The role ensures accuracy, indexing, and compliance with federal and state public records laws, while supporting diverse vendors and staff.

Reporting to the Manager Real Estate Contract Administration, you will maintain filing systems, audit records, and help implement procedures that mitigate risk and improve access to critical documents across Metra's properties and

Qualifications

• Associate degree or equivalent in records management or admin-related field.
• Two years of experience in records management, document control, or admin support.
• Knowledge of records governance and compliance with laws.
• Knowledge of records preservation, duplication, restoration.
• Proficiency with Microsoft 365 (Word, Excel) and data entry.
• Strong written and verbal communication.
• Attention to detail, organization, and problem-solving.
• Ability to lift up to 20 pounds.
• Familiar with records management and archives.

Responsibilities

• Administer the records retention process for the division.
• Update and maintain files and records systems.
• Serve as technical expert on electronic and paper records.
• Prepare documents for imaging and indexing.
• Audit records and tracking databases for accuracy.
• Ensure off-site storage policies and compliance.
• Develop and maintain records procedures and controls.
• Ensure procedures are documented and accessible.
• Perform other related duties as assigned.

Skills

Microsoft 365

Typing & Data Entry

Communication skills

Organizational skills

Analytical thinking

Legislation awareness

Recordkeeping systems

Confidentiality

Physical ability

Education

Associate degree or equivalent

Tools

Records management software

Job description

Metra is seeking a Records Coordinator in the Real Estate division to oversee records retention, imaging, and off-site storage. The role ensures accuracy, indexing, and compliance with federal and state public records laws, while supporting diverse vendors and staff.

Reporting to the Manager Real Estate Contract Administration, you will maintain filing systems, audit records, and help implement procedures that mitigate risk and improve access to critical documents across Metra's properties and