Records & Transcripts Specialist

Elgin Community College; Elgin (IL); On-site; USD 49,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

FSA / DCA / Commuter

Retirement Plans

Paid Time Off

Professional Development

Tuition Reimbursement

EAP

Sick Banks

Job summary

Elgin Community College is seeking a detail-oriented Records/Registration Specialist to support the Registration and Records office. You will manage the online grading process, process transcripts, and advise faculty on procedures through AccessECC.

You will also assist students with records inquiries, perform enrollment verifications, and help ensure FERPA compliance while supporting multiple departments during peak periods.

Qualifications

• Bachelor's degree (BA/BS) from four-year college or university or equivalent combination of training and experience.
• Good knowledge of higher education structure including accreditations and institution types.
• Considerable skills in collaborating effectively with cross-functional teams.
• Considerable skills in researching and analyzing information to determine course equivalencies.
• Considerable skills in verbal and written communication.
• Considerable skill in the use of the Microsoft Office Suite, including Word, Excel, Access and Publisher.
• Considerable skill in organizing work to meet deadlines with attention to detail.
• Working skills in customer service and assisting diverse populations.

Responsibilities

• Oversee the online grading process and advise faculty on policy changes and usage of AccessECC.
• Process enrollment verification, transcripts, and graduate-related documents.
• Assist students with records questions via in-person, phone, email, or chat.
• Maintain FERPA compliance and secure handling of confidential records.
• Coordinate with admissions, records, testing and departments to improve processes.

Skills

Bachelor's degree

Higher education knowledge

Cross-functional collaboration

Course equivalencies research

Verbal & written communication

Microsoft Office Suite

Education

Bachelor's degree (BA/BS)

Tools

Microsoft Office

AccessECC

Job description

Elgin Community College is seeking a detail-oriented Records/Registration Specialist to support the Registration and Records office. You will manage the online grading process, process transcripts, and advise faculty on procedures through AccessECC.

You will also assist students with records inquiries, perform enrollment verifications, and help ensure FERPA compliance while supporting multiple departments during peak periods.