Records Controller: Document Recording & Customer Service

Allen-County; Fort Wayne (IN); On-site; USD 40,000 - 48,000; Full time

Job summary

Allen County Recorder's Office in Fort Wayne, Indiana, seeks a Records Controller to manage filing information, initiate recording of documents, and enter data into the records system. The role involves interacting with the public, handling financial transactions, and ensuring timely processing of records.

The position requires a high school diploma or GED, strong typing (45 WPM), and proficiency with Microsoft Office along with accuracy and multitasking abilities. Equal opportunity employment.

Qualifications

• High School Diploma or GED required.
• Over 1 year of customer service experience preferred.
• Knowledge of public access laws and Indiana Code related to recording documents.
• Ability to type at least 45 WPM.
• Strong computer skills with Microsoft Office and related software.
• Capacity to handle a steady flow of documents and assist visitors.
• Attention to detail and accuracy in data entry and records management.

Responsibilities

• Record documents for permanent record and provide forms for new businesses.
• Enter documents into the records management system.
• Review incoming documents for compliance with Indiana Code.
• Collect recording fees and balance cash drawer.
• Index documents to create a permanent record.
• Assist customers searching for records with professionalism.
• Answer phones and greet visitors, directing questions appropriately.
• Audit information in land records system and correct errors.
• Ensure documents are returned to submitters and handle overtime as needed.

Skills

Public records handling

Customer service

Data entry

Typing speed 45 WPM

Microsoft Office

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Allen County Recorder's Office in Fort Wayne, Indiana, seeks a Records Controller to manage filing information, initiate recording of documents, and enter data into the records system. The role involves interacting with the public, handling financial transactions, and ensuring timely processing of records.

The position requires a high school diploma or GED, strong typing (45 WPM), and proficiency with Microsoft Office along with accuracy and multitasking abilities. Equal opportunity employment.