Document & Records Clerk - Clerical Assistant

State of Indiana; Indianapolis (IN); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health benefits

Paid leave

Education reimbursement

Pension plan

Free parking

LinkedIn Learning access

Job summary

The Clerical Assistant role with the State of Indiana is based in the central BMV offices in Indianapolis. You will support the Document Management Team with secure processing, validation, printing, and auditing of vital driver and vehicle records.

Location is Indianapolis, with salary traditionally starting at $34,222.50 and compensation viewable via the Compensation Calculator. A degree is not required, but 1 year of related experience may be considered.

Qualifications

• Working knowledge of general office functions.
• Excellent critical thinking skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks.
• Excellent attention to detail and proofreading skills.
• Proficient computer skills, including but not limited to Microsoft Word, Excel, case management and data base tools.
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.
• Able to perform essential functions with or without reasonable accommodation.
• A degree is not required. However, at least 1 year of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Responsibilities

• Supports the daily operations of an organization by performing general office tasks.
• Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information.
• Reviews files, records, and other documents to obtain information to respond to requests.
• Types forms, correspondence, memos, and other materials.
• Maintains filing systems for efficient recordkeeping and easy retrieval.
• Checks emails, send faxes, make copies, and updates computer databases.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Trains other staff members to perform work activities, such as using computer applications.
• Completes tasks or projects assigned by supervisor in a timely manner.

Skills

General office skills

Critical thinking

Written communication

Organizational skills

Attention to detail

MS Word

MS Excel

Case management

Database tools

Customer service

Tools

Microsoft Word

Microsoft Excel

Case management software

Database tools

Job description

The Clerical Assistant role with the State of Indiana is based in the central BMV offices in Indianapolis. You will support the Document Management Team with secure processing, validation, printing, and auditing of vital driver and vehicle records.

Location is Indianapolis, with salary traditionally starting at $34,222.50 and compensation viewable via the Compensation Calculator. A degree is not required, but 1 year of related experience may be considered.