Records Clerk - Data & Customer Service Pro

Copyright Clearance Center; Indianapolis (IN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Performance bonus eligible

Job summary

Copyright Clearance Center in Indianapolis is seeking a Records Clerk for an on-site full-time role. You will handle document intake, filing, data entry, and maintain records systems while delivering high-quality customer service.

This position requires 1-2 years in customer service and records management, proficiency with Microsoft Office, strong organization, and the ability to work overtime. The company offers competitive benefits and opportunities to support audits and compliance.

Qualifications

• 1-2 years’ customer service experience; 1-2 years records management experience with a proven ability to multi-task.
• College degree preferred.

Responsibilities

• Provide documents and information to customers through online requests and in person interactions.
• Responsible, professional, responsive service to customers at the service window and through other communication channels.
• Maintain accurate and up-to-date databases of all documents and records.
• Day-to-day management and organization of the filing system including logging and scanning incoming documents into database, shifting files, making new folders when folders become overcrowded, ordering supplies, etc.
• Annually archive documents and prepare necessary documentation.
• Report generation as needed.
• Route and distribute documents to internal customers; Print and issue logbooks and notebooks as requested.
• Support internal and external audits.

Skills

Microsoft Office

Communication skills

Organizational skills

Data entry

Time management

Education

College degree preferred

Tools

Copier

Scanner

Fax

Job description

Copyright Clearance Center in Indianapolis is seeking a Records Clerk for an on-site full-time role. You will handle document intake, filing, data entry, and maintain records systems while delivering high-quality customer service.

This position requires 1-2 years in customer service and records management, proficiency with Microsoft Office, strong organization, and the ability to work overtime. The company offers competitive benefits and opportunities to support audits and compliance.