Records Clerk

Lincolnwood; Lincolnwood (IL); On-site; USD 59,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

Medical coverage

Dental coverage

Vision coverage

Pension plan

Paid time off

Job summary

The Village of Lincolnwood is seeking a detail-oriented Police Records Clerk to join our Police Department. This non-sworn civilian role focuses on accurate records entry, classification, and front-desk support for public inquiries.

Reporting to the Deputy Chief of Police, you will process subpoenas and FOIA requests, manage records in the Records Management System, and ensure compliance with reporting requirements.

Qualifications

• High school diploma or GED plus 1–2 years clerical or data entry experience.
• Proficient with Microsoft Windows and Microsoft Office; familiar with LEADS and Records Management Software.
• Strong attention to detail, reliability, and confidentiality with professional customer service.

Responsibilities

• Entering, classifying, indexing, filing, storing, compiling, retrieving, and purging records to meet reporting requirements.
• Compile, process, and submit reports to federal, state and county agencies.
• Enter, retrieve, compile and distribute police reports in the Records Management System.
• Process subpoenas and FOIA requests for various offices and the public.
• Provide general assistance to the public and village departments.
• Retrieve and forward audio/video data from logs and camera systems as needed.
• Comply with village policies, protocols, and procedures.
• Perform other duties as required.

Skills

Data entry

Attention to detail

Customer service

Microsoft Windows

Microsoft Office

Education

High school diploma or GED

Tools

LEADS

Records Management Software

Job description

Description

The Village of Lincolnwood is seeking a detail-oriented, customer-focused Police Records Clerk to join our Police Department team. The Police Records Clerk is a non-sworn civilian position that plays a critical role in ensuring the accurate management of police records and providing front-desk support for non-emergency inquiries.

Reporting to the Deputy Chief of Police, the Police Records Clerk is responsible for the efficient entry, classification, and maintenance of police reports and records, as well as assisting the public and law enforcement partners with information requests. This position supports daily department operations and ensures compliance with local, state, and federal reporting requirements.

Key Responsibilities

• Entering, classifying, indexing, filing, storing, compiling, retrieving, and purging reports and record information in the Records Management System for the purpose of meeting National Incident-Based Reporting requirements
• Compile, process, and submit all necessary reports to Federal, State and County agencies
• Enter, retrieve, compile and distribute police reports into and from the Records Management System
• Process subpoenas and freedom of information act requests for State’s Attorney’s Office, Defense Attorney’s Office, private legal firms, and the public as necessary
• Provide general assistance to the public and other Village departments, as needed
• Retrieve, copy and forward audio and video data from the police department’s voice logging system, in-car camera system, body worn cameras and security cameras, as needed
• Complies with all Village Policies, Protocols, and Procedures
• Performs other duties as required or assigned

Education and Experience

Candidates must possess a high school diploma or GED, along with one to two years of clerical or data entry experience, or an equivalent combination of education and experience. Applicants should be proficient with Microsoft Windows and Microsoft Office, and familiar with LEADS, Records Management Software, and other department-related applications. Successful candidates will demonstrate strong attention to detail, reliability, and the ability to maintain confidentiality while providing professional customer service to both the public and internal staff.

Hours and Compensation

The annual salary range for this position is $59,426.87 - $80,226.27. This position is classified as full-time, non-exempt. The position generally works Monday through Friday between 9:00 a.m. and 5:00 p.m. The position may occasionally be required to work evening or weekend hours.

The Village of Lincolnwood offers a comprehensive and competitive benefits package that includes Blue Cross PPO and High-Deductible Medical Coverage, Delta Dental PPO and HMO plans, life insurance, vision insurance, participation in the Illinois Municipal Retirement Fund (IMRF), paid sick, vacation and holidays, along with other benefits. Applicants can find the general description of benefits in the Summary of Benefits Document posted on the website.