Police Service Officer – Records Specialist

City of St. Charles; Saint Charles (MO); On-site; USD 40,379 - 49,353; Full time

Job summary

City of Saint Charles is seeking a Police Service Officer – Records Specialist to perform records activities within the Police Department. Starting salary is $44,866.51 annually with benefits including medical, dental, vision, life and disability insurance, and retirement options.

This is a non-exempt, full-time position focusing on record maintenance, data entry, and notification to agencies and the public.

Qualifications

• High school diploma or equivalent or any combination of education and experience that provides equivalent knowledge, skills and abilities.

Responsibilities

• Process all reports, either through electronic means or paper copies.
• Provide copies of reports to government agencies, the general public, and insurance companies.
• Conduct record checks for government agencies and individuals.
• Research files for requested information.
• Maintain forms and documents pertaining to the police department.
• Make bank deposits and balance cash drawer related to report fees.
• Answer phones, respond to phone inquiries, forward calls as necessary.
• Process solicitor permits, fingerprint applicants, and issue permits.

Skills

Data analysis

Data entry

Record keeping

Education

High School Diploma or equivalent

Job description

Job Title: Police Service Officer – Records Specialist

Department: Police Department

Posting Date: July 31, 2026

Closing Date for Resumes/Applications: Open Until Filled

Starting Salary: $44,866.51/ Annually

Benefits: Medical, Dental, Voluntary Vision, Life and Disability Insurance; FSA; HSA; Retirement (Lagers L-6) and Deferred Compensation programs; Paid Vacation; Paid Holidays; Employee Assistance Programs and Educational Benefits.

Exempt/Non-exempt: Non- Exempt

Status: Full Time

The purpose of this position is to perform records activities, in accordance with maintenance, entry, retention and dispersal guidelines.

Essential Duties and Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all- inclusive. Other duties may be required and assigned.

• Process all reports, either through electronic means or paper copies.
• Make copies of various documents.
• Provide copies of reports to government agencies, the general public, and insurance companies.
• Conduct record checks for government agencies and individuals.
• Research files for requested information.
• Maintain forms and documents pertaining to the police department.
• Make bank deposits and balance cash drawer related to report fees.
• Order, stock, and maintain office supplies.
• Answer phones, respond to phone inquiries, forward calls as necessary.
• Make ID badges and maintain related records.
• Maintain records and issue invoices related to false alarm billing.
• Computer entry of data related to municipal summonses, traffic tickets, and parking tickets.
• Collect and process report data related to Uniform Crime Reporting (UCR) or Incident Based Reporting System (IBRS).
• Process arrest booking documents.
• Process solicitor permit applications, fingerprint applicants, and issue permits.

Minimum Training and Experience Required to Perform Essential Job Functions

• High school diploma or equivalent or any combination of education and experience that provides equivalent knowledge, skills and abilities. Vocational/technical training in records management preferred.

Physical and Mental Abilities Required to Perform Essential Job Functions

Language Ability and Interpersonal Communications

• Ability to analyze and categorize data and information in order to determine the relationship of the data with reference to established criteria/standards. Ability to compare, count, differentiate, measure, assemble, copy, record and transcribe data and information. Ability to classify, compute and tabulate data.

Work Environment

• The office environment is typical with no unusual requirements. Some travel between locations is required.

The City of Saint Charles is an Equal Opportunity Employer and participates in E-Verify