Police Clerk Matron (Day Shift)

Village of Tinley Park; Tinley Park (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

The Village of Tinley Park seeks a Police Clerk Matron for the Records Division. The role involves data entry, file maintenance, customer service, and front-desk duties within the Tinley Park Police Department on the day shift.

Responsibilities include assisting officers and the public, handling routine financial transactions, and may include matron duties for securing female prisoners. A high school diploma is required, with an Associate's degree preferred.

Qualifications

• High school diploma required; an Associate's degree is preferred.
• Experience in records management, customer service, data processing or law enforcement is recommended.
• Proficiency with Microsoft Office and LEADS (or ability to obtain access within six months) is required.

Responsibilities

• Enter and compile data of criminal incidents and other records; copy documents and update schedules.
• Answer telephones, greet visitors, and route calls; compose basic correspondence and file reports.
• Perform routine record/file maintenance, retention, storage, and destruction per State law; document bonds and fines.
• Assist officers and the public by locating files and providing information per department policies; may serve as matron for security of female prisoners (including pat downs) and monitor custody via alarms/cameras.

Skills

customer service

data entry

multi-tasking

communication

interpersonal skills

Education

High school diploma

Associate's degree preferred

Tools

Microsoft Office

LEADS system

Job description

The Village of Tinley Park is a vibrant, progressive community located in the fast-growing Interstate 80 corridor in southwest suburban Chicago. As the 14th-largest city in Metropolitan Chicago boasting a residential population of 56,000 residents and nearly 1,000 businesses, this exceptional community possesses everything from a fun and lively Downtown district to flourishing residential neighborhoods to thriving corporate, commercial and entertainment centers, all tied together under Tinley Park’s Life Amplified brand.

The Village of Tinley Park seeks responsible, qualified applicants to fill the position of Police Clerk Matron (Day Shift) supporting the operations of the Records Division within the Tinley Park Police Department. The Tinley Park Police Department has more than 150 employees split into four Police Operational Divisions: Administration, Patrol, Investigations, and Special Programs. The police department also is responsible for Crime Prevention, the Crime Free Rental Housing Program, National Night Out, the Citizen’s Police Academy and the Radar Loan Program.

Primary responsibilities include entering and compiling data of criminal incidents, copying documents, updating various documents and schedules, answering telephones and routing calls, greeting visitors, composing basic correspondence, filing reports, and entering data into the computer system; performing routine record and file maintenance, retention, storage, and destruction in accordance with State law; and accepting and documenting bonds, parking fines, and other basic financial transactions.

This position also assists Police Officers and the public by searching files, reports, and other records and providing information in accordance with departmental policies and procedures. When appropriate, act as a matron to ensure the security of female prisoners, which may include conducting pat downs and full-body searches and may occasionally monitor prisoners in police custody, alarms, and other security cameras.

A high school diploma is required, an Associate's degree is preferred. A minimum of one (1) to three (3) years records management, customer service, data processing or law enforcement experience is also required. Proficiency with Microsoft Office is required. Law Enforcement Agencies Data Systems (LEADS) with less than full access certified or must successfully complete within six months of hire.

The ideal candidate will be a self-starter, able to multi-task, familiar with police records operations and/or recording keeping protocols, and dedicated to the needs of the Records Division. They must be able to take appropriate action within clearly defined guidelines, demonstrate excellent customer service, communication (both verbal and written) and interpersonal skills. Must maintain a professional attitude and physical appearance appropriate for daily public contact. They will be able to deal tactfully and effectively with a variety of people in difficult maintain the highest level of confidentiality in dealing with sensitive matters.

IMMEDIATE VACANCY FOR DAY SHIFT SCHEDULED TO WORK FROM 8:00AM TO 4:30PM.

Must be available for various shifts day, afternoon, midnight, weekends, and holidays to support the 24/7 operations of the police department.