Records Clerk

Pennsylvania Higher Education Assistance Agency; Harrisburg (AL); On-site; USD 17,000 - 24,000; Full time

Job summary

PHEAA is seeking a Record Clerk to join our Records Management Department in Harrisburg, PA. This role handles daily correspondence, document preparation, imaging, indexing, and file maintenance to support loan records.

Requirements include a high school diploma or equivalent and a valid driver's license for occasional mail runs. This onsite position offers stable shifts and a collaborative work environment in Records Management.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Assist with preparing and routing incoming correspondence for all lines of business to the appropriate workflow queues.
• Assist with File Maintenance activities as necessary.
• Review electronic documents for loans being offboarded to determine if documents apply to specific loans.
• Perform research on unidentified documents.
• Correct document errors identified through the logging or script error process.
• Perform mail pick-up using the Agency vehicle to/from the Post Office.
• Other duties as assigned.

Education

High school diploma or equivalent

Job description

PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education.

Give back tomorrow by joining us today!

Shift: Monday through Friday 4:55am - 1:25pm or 6:00am - 2:30pm

Pay: $15.00/hour (a $.50 increase will occur after 6 months of service)

Location: Onsite- 1200 North 7th Street, Harrisburg, PA. 17102

Department: Records Management

Job Summary

PHEAA is seeking a Record Clerk to join our Records Management Department! This position is responsible for efficiently and accurately processing daily correspondence received by the Agency, including document preparation, imaging, indexing, review, file retrievals, and/or file maintenance functions.

Primary Duties and Responsibilities

• Assist with preparing and routing incoming correspondence for all lines of business to the appropriate workflow queues.
• Assist with File Maintenance activities as necessary.
• Review electronic documents for loans being offboarded to determine if documents apply to specific loans.
• Perform research on unidentified documents.
• Correct document errors identified through the logging or script error process.
• Perform mail pick-up using the Agency vehicle to/from the Post Office.
• Other duties as assigned.

Required Skills

• High school diploma or equivalent.

Essential Duties and Responsibilities

Depending on the desired shift, one must have a valid driver's license and be able to operate a vehicle.

PHEAA's environment welcomes and supports our employees, customers, and stakeholders; we seek out and value differing perspectives and contributions.