Records Clerk

Pennsylvania-Higher-Education-Assistance-Agency-; Harrisburg (Dauphin County); On-site; USD 31,000 - 33,000; Full time

Job summary

PHEAA is seeking a Record Clerk in the Records Management Department to efficiently process daily correspondence, including document preparation, imaging, indexing, review, and file maintenance.

Responsibilities include routing incoming mail, maintaining files, and verifying documents for loans during offboarding; the role may require driving to the Post Office and performing related duties as assigned.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license and ability to operate a vehicle are needed for potential offsite mail pickup.

Responsibilities

• Assist with preparing and routing incoming correspondence to correct workflow queues.
• Assist with file maintenance activities as needed.
• Review electronic loan documents to determine applicability during offboarding.
• Perform research on unidentified documents.
• Correct document errors identified through logging or script processes.
• Perform mail pickup using the Agency vehicle to/from the Post Office.
• Other duties as assigned.

Skills

Valid driver's license

Operate Agency vehicle

Education

High school diploma or equivalent

Job description

PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education.
Give back tomorrow by joining us today!

Shift: Monday through Friday 4:55am - 1:25pm or 6:00am - 2:30pm

Pay: $15.00/hour (a $.50 increase will occur after 6 months of service)

Location: Onsite- 1200 North 7th Street, Harrisburg, PA. 17102

Department: Records Management

Benefits: Please click here to learn about PHEAA’s Entry Level Benefits.

Job Summary

PHEAA is seeking a Record Clerk to join our Records Management Department! This position is responsible for efficiently and accurately processing daily correspondence received by the Agency, including document preparation, imaging, indexing, review, file retrievals, and/or file maintenance functions.

Primary Duties and Responsibilities

Assist with preparing and routing incoming correspondence for all lines of business to the appropriate workflow queues.

Assist with File Maintenance activities as necessary.

Review electronic documents for loans being offboarded to determine if documents apply to specific loans.

Perform research on unidentified documents.

Correct document errors identified through the logging or script error process.

Perform mail pick-up using the Agency vehicle to/from the Post Office.

Other duties as assigned.

Required Skills

High school diploma or equivalent.

Essential Duties and Responsibilities

Depending on the desired shift, one must have a valid driver’s license and be able to operate a vehicle.

PHEAA’s environment welcomes and supports our employees, customers, and stakeholders; we seek out and value differing perspectives and contributions.