Reconditioning Center Operations Lead | Lean & Quality

Carvana; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Carvana is seeking a Reconditioning Manager to supervise an Inspection Center team, directing a lean manufacturing environment to achieve quality, production, and cost objectives. The role oversees 5 leads and up to 70 front-line associates, focusing on continuous improvement and high engagement while aligning with Carvana’s values.

The position requires strong leadership, coaching, and problem-solving skills, plus the ability to train staff, manage capacity, and ensure safety and compliance in

Qualifications

• 5 years of management experience in automotive or lean manufacturing.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to meet project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Requires use of safety equipment and PPE that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.

Responsibilities

• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.

Skills

Management

Lean manufacturing

People leadership

Communication

Problem solving

Decision making

Computer skills

Tools

Computer skills

Job description

Carvana is seeking a Reconditioning Manager to supervise an Inspection Center team, directing a lean manufacturing environment to achieve quality, production, and cost objectives. The role oversees 5 leads and up to 70 front-line associates, focusing on continuous improvement and high engagement while aligning with Carvana’s values.

The position requires strong leadership, coaching, and problem-solving skills, plus the ability to train staff, manage capacity, and ensure safety and compliance in