Receptionist & Front Desk Specialist — Growth & Benefits

Andrew Cambria; Town of Cicero (NY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

Job summary

Andrew Cambria - State Farm Agent is seeking a Receptionist to join a team of professionals dedicated to delivering exceptional customer service. The ideal candidate is highly organized, detail-oriented, and eager to grow within the insurance industry.

You will greet customers, manage schedules, handle inquiries, and assist with administrative tasks while identifying opportunities to offer insurance options. This is a collaborative, growth-oriented role within a friendly office environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Sales conversations

Communication

Organization

Interpersonal skills

Tools

Microsoft Office

CRM systems

Job description

Andrew Cambria - State Farm Agent is seeking a Receptionist to join a team of professionals dedicated to delivering exceptional customer service. The ideal candidate is highly organized, detail-oriented, and eager to grow within the insurance industry.

You will greet customers, manage schedules, handle inquiries, and assist with administrative tasks while identifying opportunities to offer insurance options. This is a collaborative, growth-oriented role within a friendly office environment.