Receptionist - Urology Care Center

Southwest Medical Center, Inc.; Liberal (KS); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Southwest Medical Center, Inc. is looking for an organized Clinic Receptionist to ensure smooth patient flow and outstanding customer service. You will support scheduling, registration, and payments while creating a welcoming environment.

You will greet patients, verify demographics and insurance, arrange follow-up visits, answer phones, collect co-pays, and help with forms and portal enrollment. Prior clinic or medical terminology experience is preferred.

Qualifications

• 2–4 years of customer service experience (preferred).
• At least 1 year of experience in a physician clinic office (desired).
• Medical terminology knowledge or coursework (highly preferred).

Responsabilités

• Greet patients warmly and collect demographic, billing, and payment information.
• Schedule appointments accurately and verify patient contact and insurance details.
• Update records, scan paperwork, and schedule follow-up visits.
• Answer phones promptly, gather necessary information, and route calls appropriately.
• Provide updated schedules to nursing staff and providers.
• Assist patients with forms, insurance card copies, and portal enrollment.
• Collect co-pays, deductibles, co-insurance, and outstanding balances; log and post payments daily.
• Monitor office supply needs and report to the Clinic Coordinator.
• Cross-train and assist in other clinic office areas as needed.

Connaissances

Customer service

Medical terminology

Physician clinic experience

Formation

Medical terminology coursework

Description du poste

We’re looking for an organized, people-oriented Clinic Receptionist to help ensure smooth patient flow and excellent customer service. This role is essential for creating a welcoming environment while supporting accurate scheduling, registration, and payment processes.

What You’ll Do:

• Greet patients warmly and collect demographic, billing, and payment information
• Schedule appointments accurately and verify patient contact and insurance details
• Update records, scan paperwork, and schedule follow-up visits
• Answer phones promptly, gather necessary information, and route calls appropriately
• Provide updated schedules to nursing staff and providers
• Assist patients with forms, insurance card copies, and portal enrollment
• Collect co-pays, deductibles, co-insurance, and outstanding balances; log and post payments daily
• Monitor office supply needs and report to the Clinic Coordinator
• Cross-train and assist in other clinic office areas as needed

Qualifications:

• 2–4 years of customer service experience (preferred)
• At least 1 year of experience in a physician clinic office (desired)
• Medical terminology knowledge or coursework (highly preferred)