Clinic Office Receptionist - Urology Clinic

East Georgia Medical & Surgical Associates; Statesboro (GA); On-site; USD 31,000 - 38,000; Full time

Job summary

East Georgia Medical & Surgical Associates is seeking a friendly Receptionist to greet patients and visitors, direct inquiries, and support front desk operations in a busy clinical setting. You will handle phones, schedule appointments, and perform routine clerical tasks with discretion and confidentiality.

In this on-site role, you’ll maintain an organized reception area, assist with special projects, and ensure professional, courteous service to patients and staff at all times.

Qualifications

• Strong verbal and written communication skills
• Ability to deliver friendly, professional service to patients and staff
• Excellent organizational and multitasking abilities

Responsibilities

• Greets and welcomes patients, visitors, and vendors, directing them to the appropriate person or department
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary
• Performs general clerical duties, including filing, copying, and composing routine correspondence
• Maintains a clean and organized reception area to ensure a positive first impression
• Operates standard office equipment, such as copiers, fax machines, and computers
• Manages scheduling tasks, including appointment setting and meeting coordination, as needed
• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs
• Assists with special projects and additional administrative tasks as assigned
• Maintains regular and reliable attendance and compliance with policies

Skills

Verbal communication

Written communication

Customer service

Organization

Tools

Microsoft Office Suite

Office equipment operation

Job description

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work


• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage


• Work Hard. Recharge Often. – Generous PTO and extended illness benefits


• Invest in Your Future – 401(k) with company match


• Grow With Us – Career development, learning opportunities, and advancement pathways


• We Invest in Your Success – Licensure and certification reimbursement for eligible roles


• Student Loan Support – Assistance available for eligible roles


• Your Wins Deserve Recognition – Employee rewards and recognition programs


• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day


• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

Job Summary

The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment.

Essential Functions

• Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.


• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.


• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.


• Performs general clerical duties, including filing, copying, and composing routine correspondence.


• Maintains a clean and organized reception area to ensure a positive first impression for visitors.


• Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis.


• Manages scheduling tasks, including appointment setting and meeting coordination, as needed.


• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs.


• Assists with special projects and additional administrative tasks as assigned.


• Performs other duties as assigned.


• Maintains regular and reliable attendance.


• Complies with all policies and standards.

Qualifications

• 0-2 years of customer service or office administration experience required

Knowledge, Skills and Abilities

• Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors.


• Proficiency in using office equipment and basic computer applications, including Microsoft Office Suite.


• Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently.


• Professional and courteous demeanor to create a welcoming environment.


• Ability to maintain confidentiality and adhere to privacy standards.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.