Receptionist - Urology

Christie-Clinic; Champaign (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401k Plan

Medical Flexible Spending Account

Health Insurance

Vision Insurance

Dental Insurance

Identity Theft Protection

Long Term Disability

AD&D Insurance

Job summary

Christie Clinic's Fields location in Champaign, IL seeks a full-time Receptionist to greet patients, check-in, answer calls, and schedule appointments in a busy Urology clinic.

The role requires a high school diploma, strong communication, and the ability to manage a high volume of inquiries with a friendly, professional demeanor. Typical hours are Monday–Friday, 8:00am–5:00pm, with benefits included.

Qualifications

• High School Diploma or equivalent.
• Experience in a medical office setting (preferred).

Responsibilities

• Greet patients and visitors in an efficient, professional and courteous manner.
• Promptly answer a high volume of phone calls and schedule patient appointments.
• Provide check-in process for patients and verify/update demographic information.
• Maintain provider schedules and keep the lobby orderly.
• Prepare documents for providers and assist with related tasks.

Education

High School Diploma or equivalent

Job description

Job Details Job Location: Christie at the Fields (LLC) - Champaign, IL 61822 Position Type: Full Time Education Level: High School Salary Range: $15.50 - $21.31 Hourly Job Shift: 1st Shift Job Category: Administrative/Clerical Christie Clinic's department of Urology is seeking a full-time Receptionist position at the Fields clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.

Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

Job Qualifications and Expectations

JOB DUTIES:

• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
• Provide check-in process for patients.
• Verify and update necessary demographic information.
• Maintain provider schedules.
• Keep a neat and orderly work and lobby area.
• Maintain relevant office supplies for department effectiveness.
• Compile documents as needed for providers.
• Perform related work as required.

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent

PREFERRED QUALIFICATIONS:

• Experience in a medical office setting

CERTIFICATE/LICENSE:

None

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working weekends and/or irregular hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. We also offer a substantial benefits package, including:

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
• Dependent Care Flexible Spending Account
• 401k Plan
• Medical Flexible Spending Account
• Health Insurance
• Group Term Life Insurance
• Dental Insurance
• Identity Theft Protection
• Vision Insurance
• Long Term Disability
• Accidental Death & Dismemberment Insurance