Receptionist (Temp to Perm)

Global Sports Jobs Limited; New York (NY); On-site; USD 46,000 - 48,000; Full time

Job summary

Global Sports Jobs Limited is seeking a Receptionist in New York to be the first point of contact for visitors and callers. The role provides general administrative support to the Facility and Office Operations Department.

You will operate a high-volume phone system, schedule visitor appointments, greet guests, manage security attendee lists, and coordinate conference room bookings. Strong MS Office skills and Condeco familiarity are preferred.

Qualifications

• Two years of reception/administrative experience.
• Experience operating high-volume multi-line phone systems.
• Excellent customer service aptitude.
• Strong verbal and interpersonal communication skills.
• Ability to work independently or in a team.
• Proficient with MS Office Suite.
• Working knowledge of conference room software.
• Ability to work overtime as needed.

Responsibilities

• Operate high-volume console to screen and redirect calls.
• Schedule and confirm visitor appointments using automated system.
• Greet guests and announce arrivals.
• Answer inquiries and route to appropriate departments.
• Enter attendee lists into MyKastle building security system.
• Monitor and reserve conference rooms; suggest schedule adjustments.
• Assist with mail delivery and mail room duties.
• Provide general administrative support (filing, invoices, labels, copying).
• Oversee conference room inventory for kitchen supplies.
• Perform related duties as required.

Skills

Interpersonal communication

Verbal communication

Customer service

Teamwork

Attention to detail

Professional demeanour

Education

Some college

Tools

MS Word

MS Excel

PowerPoint

Condeco

Conference room software

MS Office Suite

Job description

About the Role

The Receptionist serves as the first point of contact for visitors and callers to MLB offices, providing efficient, courteous and personalised service that positively affects the call and visit experience. The role also provides general administrative support to the Facility and Office Operations Department.

Key Responsibilities

• Operate high volume console to receive, screen and redirect calls.
• Utilise automated software system to schedule and confirm visitor appointments.
• Greet guests, visitors and job applicants, and announce their arrival.
• Answer and refer incoming inquiries to appropriate department(s).
• Enter large group meeting attendee lists into MyKastle building security system.
• Use automated conference room booking system to reserve rooms and monitor bookings daily to suggest potential schedule adjustments.
• Assist with mail delivery, sorting and mail room monitoring duties.
• Provide general administrative support (filing, invoices, labels, copying) to the department.
• Oversee conference room inventory for kitchen accoutrements.
• Perform related duties as required.

Required Experience & Qualifications

• Some college and a minimum of two years of experience in a reception or administrative role.
• Experience operating high volume, multi-line/directory phone system.
• Professional demeanour with strong interpersonal and verbal communication skills.
• Excellent customer service aptitude.
• Ability to work independently or as part of a team.
• Strong attention to detail.
• Ability to sit for long periods of time.
• Excellent computer aptitude, including strong working knowledge of MS Office Suite (MS Word, Excel and PowerPoint).
• Working knowledge of conference room software.
• Ability to work overtime as needed.

Preferred Skills

• Condeco conference room software experience (strongly preferred).

Salary

• $22.00 - $23.00 Per hour

About the Company

The organisation fosters a culture of growth, teamwork, and professionalism, and employees who are most successful take initiative, solve problems, and put the team first.