Receptionist - State Farm Agent Team Member Springdale - AR

Tim Pruitt - State Farm Insurance Agent; Springdale (AR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Tim Pruitt - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to support daily office operations and deliver excellent customer service in a welcoming environment.

The ideal candidate will greet clients, handle scheduling, manage inquiries, and assist in driving insurance opportunities while maintaining accurate records and a positive, team-oriented attitude.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist

Customer service

Communication

Organization

Sales conversations

MS Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Full Time in Springdale - AR

• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 1989 and currently lead an experienced team of 10. Before becoming a State Farm agent, I earned my business degree and worked in the aerospace industry. My path to State Farm actually began through football - my college football coach was a State Farm agent and recruited me to pursue the opportunity. Decades later, State Farm has become a family tradition, with my oldest son now an agent as well.

Outside of work, family is incredibly important to me. I’ve been married for 45 years and am a proud grandfather of five. Having played college football myself, athletics have also remained an important part of my life. Our agency stays connected to that passion by sponsoring local high school athletics and supporting programs throughout football season.

Our agency offers health insurance, paid holidays, paid time off, licensing reimbursement, and a strong commitment to work-life balance. Team members are also eligible for a life insurance benefit after one year of employment.

Our office is relaxed and enjoyable, but we still believe in having clear expectations and taking pride in our work. I’m looking for someone who is dependable, trustworthy, honest, loyal, and self-motivated. Above all, we value people who do the right thing even when no one is watching. If you’re looking for an established agency where you can enjoy the people you work with while being trusted to take ownership of your responsibilities, we’d love to meet you.

ROLE DESCRIPTION

Tim Pruitt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.