Receptionist - State Farm Agent Team Member

State Farm; Rogers (AR); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

State Farm Agent is seeking a Receptionist - Team Member to join a customer-focused agency in a supportive, growth-oriented environment.

You will greet clients, manage schedules, handle inquiries, and identify opportunities to offer insurance options while delivering excellent service.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsabilités

• Greet customers in person and over the phone and direct them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage in conversations with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Connaissances

Receptionist experience

Customer service

Communication

Organization

Sales conversations

Microsoft Office

Outils

CRM systems

Microsoft Office

Description du poste

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2008 and currently has a team of nine. I’ve been with State Farm since graduating college, starting as a claims representative before opening my own agency. As a second-generation agent, insurance is in my roots—my dad was also an agent. I’m a proud University of Arkansas graduate, a lifelong Northwest Arkansas resident, and someone who loves fishing, family time, and giving back through youth sports programs and local charity partnerships.

We offer flexible hours, 401(k), health benefits, and paid licensing. Our team culture is built on connection and trust—we do team outings, prioritize relationship-building, and make sure every team member feels part of something bigger.

We’re looking for people who care about customers, are goal oriented, and bring some sales drive to the table. If you want to grow in a supportive, community-focused environment with strong values and a fun team, this could be the right place for you.

ROLE DESCRIPTION:

Bryan Lewis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.