Receptionist - State Farm Agent Team Member

State Farm Agent; Springdale (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in Springdale, AR seeks a Receptionist - Team Member to deliver friendly greetings, handle calls and scheduling, and maintain client records. The role includes opportunities to discuss insurance solutions and contribute to a positive office environment.

The ideal candidate is organized, customer-focused, and comfortable with basic sales conversations. Bilingual Spanish is preferred, and training will support your growth within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Sales conversations

Bilingual Spanish

Communication skills

Multi-tasking

Tools

CRM systems

Microsoft Office

Job description

About Our Agency

Jan opened her agency in 1985, and over the years it has grown into a strong team of 11 who are committed to building meaningful relationships with our customers. We take pride in creating value and truly making a difference in the lives of the people in our agency and throughout our community.

Responsive recruiter

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

Jan opened her agency in 1985, and over the years it has grown into a strong team of 11 who are committed to building meaningful relationships with our customers. We take pride in creating value and truly making a difference in the lives of the people in our agency and throughout our community. As a proud University of Arkansas alumna and Razorback fan (Go Hogs!), Jan is deeply connected to the region. She is also an active member of the Springdale Chamber of Commerce and the Springdale Rotary Club, staying involved and engaged locally. Our team works hard, but we also enjoy our day and enjoy each other. Building relationships isn’t just something we do with customers, it’s something we do within our office as well. We offer health insurance, PTO, and HSA matching to support our team’s well-being and long-term success. We're looking for someone who values stability, brings a good attitude, and is well-rounded and team-oriented. We believe in a positive, no-drama environment where people support each other and take pride in their work. If you're looking for a place where relationships matter and you can make a real impact, this could be a great fit for you.

Role Description

Jan Phillips - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Compensation: $35,000.00 - $45,000.00 per year

Looking for the skills and confidence to run a business in the future?

Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Springdale, AR.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.