Receptionist - State Farm Agent Team Member

State Farm; Independence (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent is seeking a Receptionist to join a fast-paced, customer-focused team. You will greet clients, manage scheduling, and maintain records while identifying opportunities to discuss insurance options.

The successful candidate will be organized, detail-oriented, and comfortable engaging with customers to support growth and excellent service in our local office.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Multitasking

Basic computer skills

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY: I opened my agency in 2018 and currently lead a team of two. Before becoming an agent, I worked as a State Farm team member - State Farm has been my entire career. I'm a graduate of the University of Missouri, a proud father of two, and enjoy spending time outdoors whenever I can. Supporting my community is something I'm passionate about. I serve as a Director for the Ford of Sage School District Education Foundation, am an active member of the local Chamber of Commerce, and enjoy giving back through education and community initiatives. Our agency offers a 401(k), retirement benefits, licensing costs paid up front, hands‑on training, professional development, growth opportunities, and a strong commitment to work‑life balance. We believe in investing in our team and helping each person build a successful long‑term career. Our culture is fast‑paced, hardworking, and fun. I'm looking for someone with a growth mindset who is motivated to learn, contribute to the team, and provide exceptional customer service. If you're driven, coachable, and ready to grow your career, we'd love to meet you.

ROLE DESCRIPTION: Philip Snodgrass - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.