Receptionist - State Farm Agent Team Member

Talentify; Tulsa (OK); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Tulsa, OK is seeking a friendly Receptionist to join our local team. You will be the first point of contact, greeting visitors and answering calls, and ensuring smooth daily operations.

You will manage appointments, handle inquiries, maintain customer records, and explore opportunities to discuss insurance options with prospects and clients. The role rewards reliability, coachability, and a customer-focused mindset.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills with CRM and MS Office.

Responsibilities

• Greet customers in person and on the phone.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM & MS Office

Tools

CRM software

Microsoft Office

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2021 and has grown into a strong team of nine. I’ve been with State Farm since 2018, including time as a team member, and previously worked as a General Manager for a startup mobile car wash company.

I’m a graduate of Southern Nazarene University, married with a toddler son, and have a dog named Brooks who occasionally joins us in the office. Outside of work, I enjoy golf, traveling, cooking, and volunteering. As a longtime Tulsa resident, I’m proud to serve and stay connected to our local community.

For our team, we offer personal and professional development opportunities, a gym membership, weekly and monthly bonus opportunities, a Simple IRA, and a strong focus on work-life balance. We also enjoy office lunches and team-building events to stay connected.

Our office culture is fun, close-knit, and competitive. We’re looking for someone who is reliable, coachable, and trustworthy - someone who is competitive, customer-focused, and passionate about delivering a great experience while growing with a supportive team.

ROLE DESCRIPTION:

Austin Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.