Receptionist - State Farm Agent Team Member Knoxville - TN

Myknoxvilleinsurance; Knoxville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing Paid

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Mansour Hasan in Knoxville, TN is seeking a Receptionist - State Farm Agent Team Member to join a supportive office and gain exposure to the insurance industry.

The role involves greeting customers, managing scheduling, handling inquiries, and assisting in recommending insurance options, with opportunities for advancement and ongoing training.

Qualifications

• Previous reception or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Communication skills

Organizational skills

Sales conversation

CRM and MS Office

Tools

CRM systems

Microsoft Office

Job description

Full Time in Knoxville - TN

Replies within 24 hours

• Licensing Paid
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

Mansour Hasan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.