Multi-Line Representative - State Farm Agent Team Member

Sunnyhallinsurance; Knoxville (TN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Knoxville, TN is seeking a Multi-Line Representative to enhance customer relationships and support daily operations. The ideal candidate will have strong communication skills and a solid work ethic, with prior experience in customer service preferred. This full-time position offers competitive compensation ranging from $50,000 to $75,000 per year along with benefits such as health insurance and opportunities for advancement.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with customers across multiple product lines.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Knoxville - TN

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 2013, and today I have two full-time team members who help me take great care of our customers. State Farm has been part of my life for as long as I can remember—my dad was a State Farm agent for 45 years, and after graduating, I began my career working in his office. That experience shaped everything about the way I run my own agency today. My husband is also a State Farm agent, and we stay very active with our family. We have triplets who are now in college, along with two younger kids. Outside the office, you’ll usually find me gardening, scuba diving, reading, or getting a good workout in—it keeps me grounded and energized. I offer health benefits and a life insurance policy for my team, and I care deeply about maintaining a supportive, drama-free workplace. I’m looking for someone with a strong work ethic—someone who is dependable, coachable, trustworthy, and team-oriented. Integrity matters here, and so does working well with others. If you share those values and want to grow in a meaningful career, you’ll fit right in.

Location Address Knoxville, TN 37921

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $50,000.00 - $75,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none