Customer Relations Representative - State Farm Agent Team Member Knoxville - TN

Myknoxvilleinsurance; Knoxville (TN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Licensing paid by Agency

Health insurance

401(k)

Bonus based on performance

Paid time off

Opportunities for advancement

Job summary

State Farm Agent Mansour Hasan in Knoxville, TN is seeking a Customer Relations Representative for a full-time role focused on delivering exceptional client experiences, resolving inquiries, and coordinating with the team to ensure satisfaction.

Compensation ranges from $40,000 to $70,000 per year, with licensing paid by the agency, bonuses based on performance, health insurance, 401(k), and paid time off. Strong communication and calm handling of high-stress situations are essential.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Customer service experience

Stress management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Knoxville - TN

Replies within 24 hours

• Salary Plus Commission
• Licensing Paid by Agency
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Mansour Hasan - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.