Receptionist - State Farm Agent Team Member

State Farm; Tennessee; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Malloryismyagent is seeking a friendly Receptionist – State Farm Agent Team Member in Smithville, TN. This full-time role focuses on greeting clients, scheduling appointments, and handling inquiries with a professional, customer-first approach.

You will maintain records, support insurance discussions when appropriate, and assist the team with administrative tasks. Excellent communication and organizational skills are essential for success.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office

Tools

CRM systems

Job description

Receptionist – State Farm Agent Team Member

Full Time in Smithville, TN

About the Agency

I opened my agency in 2021 and currently lead a team of four. I previously worked as a recruiter and account manager, experiences that helped me develop a passion for building relationships, developing talent, and helping others succeed.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $50,000.00 – $70,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.