Customer Service Representative - State Farm Agent Team Member

Myknoxvilleinsurance; Knoxville (TN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Flexible schedule

Job summary

Myknoxvilleinsurance is seeking a Customer Service Representative - State Farm Agent Team Member in Knoxville, TN. The role involves generating exceptional customer experiences and supporting the agency's growth.

Candidates should possess strong communication and multitasking skills, with previous customer service experience preferred. The position offers a competitive annual salary ranging from $40,000 to $70,000, along with various benefits including paid health insurance and training opportunities.

Qualifications

• Strong communication and interpersonal skills are necessary.
• Attention to detail and ability to multitask are required.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Knoxville, TN.

Replies within 24 hours.

Benefits: License paid by agency, health insurance, opportunity for advancement, paid time off, training & development, 401(k), bonus based on performance, competitive salary, flexible schedule.

Role Description: As a Customer Service Representative - State Farm Agent Team Member with Mansour Hasan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $70,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.