Receptionist - State Farm Agent Team Member Cottage Grove - OR

Mike Contreras; Cottage Grove (OR); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Mike Contreras - State Farm Agent is seeking a Receptionist to greet customers, manage scheduling, and support the team with administrative tasks while identifying opportunities to offer insurance options.

The role emphasizes strong communication, organization, and the ability to engage customers in sales conversations; prior receptionist or customer service experience is preferred. Office-based position with growth opportunities in a supportive, family-friendly environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Cottage Grove - OR

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in 2025 and currently lead a team of three. I spent 20 years owning and operating businesses before transitioning into the insurance industry as a State Farm team member and eventually becoming an agent. I’m a Fresno State graduate, and outside of work, I enjoy adventure - everything from mountain climbing to scuba diving. Our agency is proud to support local youth and high school sports programs and enjoys staying connected to the families in our area. Our agency offers a 401(k), group life insurance, licensing reimbursement, and paid time off based on hours worked. Work-life balance is a major priority here. We’re a family-friendly and dog-friendly office, and we understand that family comes first. We offer flexibility when team members need time away, whether paid or unpaid. Our culture is fun, competitive, and supportive. We celebrate team wins with breakfasts, donuts, Starbucks, and other small rewards, and our weekly team meetings help us stay connected and continue learning together. I’m looking for someone who is coachable, competitive, great with people, and willing to step outside their comfort zone to grow.

ROLE DESCRIPTION

Mike Contreras - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.