Account Representative - State Farm Agent Team Member Cottage Grove - OR

Mike Contreras; Cottage Grove (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Mike Contreras - State Farm Agent in Cottage Grove, OR is seeking an Account Representative to join a growing agency. This full-time role focuses on serving customers, developing leads, and marketing relevant products and services to meet client needs.

The team highlights a supportive culture, opportunities for advancement, a 401(k) plan, group life insurance, licensing reimbursement, and paid time off. You’ll work with a friendly team committed to work-life balance and customer success.

Qualifications

• Experience in sales or telemarketing is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service and ability to anticipate needs.
• Ability to relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relations

Marketing mindset

Communication skills

Customer service

Needs anticipation

People skills

Job description

Account Representative - State Farm Agent Team Member

Full Time in Cottage Grove - OR

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in 2025 and currently lead a team of three. I spent 20 years owning and operating businesses before transitioning into the insurance industry as a State Farm team member and eventually becoming an agent. I’m a Fresno State graduate, and outside of work, I enjoy adventure - everything from mountain climbing to scuba diving.

Our agency is proud to support local youth and high school sports programs and enjoys staying connected to the families in our area.

Our agency offers a 401(k), group life insurance, licensing reimbursement, and paid time off based on hours worked. Work-life balance is a major priority here. We’re a family-friendly and dog-friendly office, and we understand that family comes first. We offer flexibility when team members need time away, whether paid or unpaid.

Our culture is fun, competitive, and supportive. We celebrate team wins with breakfasts, donuts, Starbucks, and other small rewards, and our weekly team meetings help us stay connected and continue learning together. I’m looking for someone who is coachable, competitive, great with people, and willing to step outside their comfort zone to grow.

ROLE DESCRIPTION

As an Account Representative for Mike Contreras - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.