Receptionist - State Farm Agent Team Member

Talentify; Graham (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Licensing cost reimbursement

Job summary

State Farm Agent is seeking a Receptionist to join our friendly, fast-paced office. You’ll greet customers in person and over the phone, manage appointments and office communications, and help maintain customer records with accuracy.

Ideal candidates have prior receptionist or customer service experience, strong communication and interpersonal skills, and solid organizational abilities. Comfort with sales conversations and basic computer skills (MS Office and CRM systems) are a plus, as you’ll

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1990, and today I’m fortunate to work alongside a team of eight talented professionals. I actually began my career as a team member right out of college before stepping into agency myself, so I understand the role from the ground up. I’m a proud graduate of Elon University, and outside the office I’m a husband and father of two.

Community involvement is a big part of who I am. I stay active in local events, support a number of charities, and give back to many of the area schools.

I offer my team a strong benefits package that includes PTO, a health stipend, a hiring bonus after 90 days, 401k, and reimbursement for licensing costs.

Our office is a genuinely fun place to work—we enjoy what we do, and we enjoy doing it together. I look for motivated individuals who bring great energy and are excited to contribute to a positive, productive environment.

ROLE DESCRIPTION:

Mike Shoffner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.