Receptionist - State Farm Agent Team Member Independence - MO

Agent Lesley; Independence (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Simple IRA retirement plan

Paid time off

Bonus based on performance

Monthly life and disability insurance

Job summary

State Farm Agent Lesley Siegfried in Independence, MO is seeking a highly organized Receptionist to join the team. You will greet customers, manage scheduling, handle inquiries, and maintain customer records while exploring insurance options with clients.

The ideal candidate has receptionist or customer service experience, strong communication, and proficiency with Microsoft Office and CRM systems. This full-time role offers health benefits, a Simple IRA, paid time off, and opportunities for

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Full Time in Independence - MO

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in June 2018 and currently lead a close-knit team of four. Before becoming a State Farm agent, I spent 18 years as a Financial Services Consultant, bringing a strong background in financial services and relationship-building into the agency. I also earned my MBA from the University of Missouri. Outside of work, I’m married with two daughters, and our family includes a cat named Avocado!

Being involved in our community is incredibly important to me. I’m active with the local Chamber of Commerce and serve as President of the Rotary Club, and our agency enjoys participating in community events and finding ways to stay connected to the people we serve.

Our agency offers health benefits, a Simple IRA retirement plan, monthly life and disability insurance stipends, paid time off, and flexibility to support work-life balance. We also invest in professional development and provide opportunities for team members to continue learning, growing, and advancing their careers.

Our culture is built around being a true team. We enjoy team-building events, support one another, and believe our best results come when everyone works together. I’m looking for someone who communicates clearly, enjoys working with people, and brings a personable, team-first attitude to the office. If you’re looking for a collaborative environment where you can grow professionally, get involved in the community, and be part of a team that genuinely works together, we’d love to meet you.

Lesley Siegfried - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.