Receptionist - State Farm Agent Team Member

Kristin Staropoli State Farm Insurance; Tigard (OR); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Performance bonus

Advancement opportunities

Paid time off

Job summary

Kristin Staropoli State Farm Insurance in Tigard, OR is seeking a friendly Receptionist - State Farm Agent Team Member to join our growing office. You will be highly organized, handle front-desk duties, and contribute to a positive, productive workplace.

In this full-time role, you will greet customers, manage appointments, maintain records, and explore insurance options with customers. We offer health insurance, PTO, bonuses, and opportunities for advancement.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone.
• Manage appointments and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Full Time in Tigard - OR

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency opened in July 2023 and has grown to a strong team of 8 talented professionals. Before opening my own office, I worked in the human services field and got my start in insurance by joining a friend who had just opened his agency. That experience inspired me to pursue the Aspirant Program and eventually build my own agency.

I’m a proud graduate of the University of Oregon, where I graduated top 10 in my class. My husband and I have lived in this area our entire lives and are deeply rooted in the community. I’ve also been a foster parent to five children, and our home is currently shared with our two cats.

We offer great perks for our team, including free snacks and drinks, casual Fridays, team bonuses like happy hours and breakfasts, and three weeks of combined PTO for sick, vacation, or personal time. We’re big believers in celebrating wins together and making sure our team is well‑fed, well‑rested, and supported.

Our office culture is built on honesty, integrity, open communication, and a strong team‑first mentality. We’re looking for individuals who care deeply, are collaborative, detail‑oriented, organized, and bring a friendly, committed energy to the team.

If you’re looking for a place where you can grow, contribute meaningfully, and be part of a top‑performing team, this could be the right fit for you.

ROLE DESCRIPTION

Kristin Staropoli - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.