Receptionist - State Farm Agent Team Member

State Farm; West Point (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Talentify is partnered with a State Farm Agent to fill a Receptionist - State Farm Agent Team Member role. The position focuses on welcoming customers, directing calls, and handling scheduling while exposing you to sales conversations related to insurance options.

The role emphasizes strong communication, organization, and reliable teamwork within a competitive, results-oriented office culture that values development and balance.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including CRM and MS Office.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking

Sales conversations

Basic computer skills

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2010 and is a team of four who are competitive, focused, and committed to delivering strong results. Before entering the insurance industry, I worked as a banker. I was inspired by several insurance agents I looked up to, which ultimately led me to pursue this career and build an agency of my own.

I’m a big family person with three children and a very close-knit family. Faith, family, Farm, and friends are the values that guide both my life and leadership style. I’m also a proud Mississippi State supporter.

I stay involved in the community through Rotary and my church, believing that strong local connections make a meaningful difference. We offer PTO, a Simple IRA, and a strong focus on work-life balance. While we work hard and hold high standards, we also make sure to support one another along the way.

Our office culture is competitive, detailed, and number-focused—but we also know how to have fun. We’re proud to have two top-performing team members in the state and maintain high expectations for ourselves and each other. I’m looking to hire someone I can coach and develop into long-term success.

If you’re competitive, coachable, accountable, and want to win, this could be a great place to build your career.

ROLE DESCRIPTION

Kevin Flurry - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.